If you’re in the United States, you should report any offending sellers to the MPAA (Motion Picture Association of America) by sending an email to this email address: hotline@mpaa.org. You can also file a report with the Better Business Bureau® (https://www.bbb.org/).

If you’ve made a purchase on the Amazon Marketplace, please email your order ID and the seller’s information to us at info@shoutfactory.com, and we will work with Amazon to have the offending seller account suspended. If you’ve made a purchase on eBay, we ask that you please report the seller to eBay using the “report item” option on the auction page and leave the seller negative feedback indicating that they sold you a fraudulent item. If you provide us with the seller’s information, we can also report the fraudulent item to eBay.